{"id":1307540,"date":"2026-03-25T10:12:04","date_gmt":"2026-03-25T04:42:04","guid":{"rendered":"https:\/\/trak.in\/stories\/?p=1307540"},"modified":"2026-03-25T10:12:17","modified_gmt":"2026-03-25T04:42:17","slug":"zomato-swiggy-increase-platform-fees-to-rs-17-58-per-order","status":"publish","type":"post","link":"https:\/\/trak.in\/stories\/zomato-swiggy-increase-platform-fees-to-rs-17-58-per-order\/","title":{"rendered":"Zomato, Swiggy Increase ‘Platform Fees’ To Rs 17.58 Per Order"},"content":{"rendered":"\n

Ordering food online in India is becoming slightly more expensive, as Swiggy has increased its platform fee by around 17% to \u20b917.58 per order<\/strong>, following a similar move by Zomato. This marks another step in a steady trend of rising charges across food delivery platforms.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
\n\n\n\n

Swiggy Hikes Platform Fee by 17%<\/h3>\n\n\n\n

Swiggy has raised its platform fee from \u20b914.99 to \u20b917.58 per order (inclusive of GST)<\/strong>.<\/p>\n\n\n\n

    \n
  • This is a ~17% increase<\/strong><\/li>\n\n\n\n
  • It is the fourth hike in the last 7 months<\/strong><\/li>\n\n\n\n
  • The revised fee is now visible directly on the app during checkout<\/li>\n<\/ul>\n\n\n\n

    This fee is charged per order<\/strong>, over and above delivery charges, taxes, and food costs.<\/p>\n\n\n\n

    \n\n\n\n

    Zomato Had Already Increased Fees<\/h3>\n\n\n\n

    Just days before Swiggy\u2019s move, Zomato also raised its platform fee:<\/p>\n\n\n\n

      \n
    • Base fee increased to \u20b914.90 (pre-GST)<\/strong><\/li>\n\n\n\n
    • With GST, the effective cost is also ~\u20b917.58 per order<\/strong><\/li>\n<\/ul>\n\n\n\n

      This means both platforms are now charging almost identical platform fees<\/strong>, continuing their pattern of mirroring each other\u2019s pricing strategies.<\/p>\n\n\n\n

      \n\n\n\n

      Why Are These Fees Increasing?<\/h3>\n\n\n\n

      The hikes are driven by multiple factors:<\/p>\n\n\n\n

      1. Push for Profitability<\/strong>
      Food delivery has been a high-cost business with thin margins. Platform fees are now becoming a key revenue lever<\/strong>.<\/p>\n\n\n\n

      2. Rising Operational Costs<\/strong><\/p>\n\n\n\n

        \n
      • Fuel prices<\/li>\n\n\n\n
      • Delivery logistics<\/li>\n\n\n\n
      • Tech infrastructure<\/li>\n<\/ul>\n\n\n\n

        All of these have increased, especially amid global tensions impacting oil prices.<\/p>\n\n\n\n

        3. Expansion into Quick Commerce<\/strong>
        Companies like Swiggy and Zomato are investing heavily in instant delivery (10\u201315 min services)<\/strong>, which increases costs and requires additional funding.<\/p>\n\n\n\n

        \n\n\n\n

        From \u20b92 to \u20b917.58: A Sharp Rise<\/h3>\n\n\n\n

        Platform fees have seen a dramatic increase over the last few years:<\/p>\n\n\n\n

          \n
        • \u20b92 per order in 2023<\/li>\n\n\n\n
        • Gradually increased to \u20b96, \u20b910, \u20b912, \u20b915<\/li>\n\n\n\n
        • Now at \u20b917.58 per order<\/strong><\/li>\n<\/ul>\n\n\n\n

          What started as a small convenience charge is now a meaningful component of your total bill<\/strong>.<\/p>\n\n\n\n

          \n\n\n\n

          Impact on Users<\/h3>\n\n\n\n

          For consumers, the impact may seem small per order\u2014but adds up:<\/p>\n\n\n\n

            \n
          • \u20b915\u2013\u20b920 extra per order<\/li>\n\n\n\n
          • Frequent users could pay \u20b9300\u2013\u20b9600 more monthly<\/strong><\/li>\n\n\n\n
          • Combined with delivery + packaging charges, total costs rise significantly<\/li>\n<\/ul>\n\n\n\n

            At scale, with 4\u20134.5 million daily orders<\/strong>, even small fee hikes generate massive revenue for platforms.<\/p>\n\n\n\n

            \n\n\n\n

            Bigger Picture: End of the \u201cCheap Delivery\u201d Era<\/h3>\n\n\n\n

            This trend signals a shift in the industry:<\/p>\n\n\n\n

              \n
            • Earlier: Heavy discounts, low fees to gain users<\/li>\n\n\n\n
            • Now: Focus on profitability and sustainable pricing<\/strong><\/li>\n<\/ul>\n\n\n\n

              Food delivery platforms are transitioning from growth mode to revenue optimization mode<\/strong>.<\/p>\n\n\n\n

              \n\n\n\n

              <\/h2>\n","protected":false},"excerpt":{"rendered":"

              Ordering food online in India is becoming slightly more expensive, as Swiggy has increased its platform fee by around 17% to \u20b917.58 per order, following a similar move by Zomato. This marks another step in a steady trend of rising charges across food delivery platforms. Swiggy Hikes Platform Fee by 17% Swiggy has raised its […]<\/p>\n","protected":false},"author":30,"featured_media":1307571,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[21],"tags":[9628,179,671],"class_list":["post-1307540","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-platformfees","tag-swiggy","tag-zomato"],"acf":[],"yoast_head":"\nZomato, Swiggy Increase 'Platform Fees' To Rs 17.58 Per Order - Trak.in - Indian Business of Tech, Mobile & Startups<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trak.in\/stories\/zomato-swiggy-increase-platform-fees-to-rs-17-58-per-order\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zomato, Swiggy Increase 'Platform Fees' To Rs 17.58 Per Order - Trak.in - Indian Business of Tech, Mobile & Startups\" \/>\n<meta property=\"og:description\" content=\"Ordering food online in India is becoming slightly more expensive, as Swiggy has increased its platform fee by around 17% to \u20b917.58 per order, following a similar move by Zomato. 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