{"id":1305511,"date":"2026-01-29T09:20:14","date_gmt":"2026-01-29T03:50:14","guid":{"rendered":"https:\/\/trak.in\/stories\/?p=1305511"},"modified":"2026-01-29T09:20:42","modified_gmt":"2026-01-29T03:50:42","slug":"student-gets-rs-9-lakh-after-she-misses-exam-due-to-train-delay","status":"publish","type":"post","link":"https:\/\/trak.in\/stories\/student-gets-rs-9-lakh-after-she-misses-exam-due-to-train-delay\/","title":{"rendered":"Student Gets Rs 9 Lakh After She Misses Exam Due To Train Delay"},"content":{"rendered":"\n<p>In a landmark decision underscoring <strong>passenger rights and institutional accountability<\/strong>, a <strong>district consumer disputes redressal commission in Basti, Uttar Pradesh<\/strong>, has directed <strong>Indian Railways<\/strong> to compensate a student with <strong>\u20b99.10 lakh<\/strong> for missing her crucial entrance examination due to a delayed train. The judgment came after a <strong>prolonged seven-year legal battle<\/strong> that highlighted the impact of service lapses on an individual\u2019s academic future.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-9.19.05-AM-1024x535.png\" alt=\"Student Gets Rs 9 Lakh After She Misses Exam Due To Train Delay\" class=\"wp-image-1305512\" srcset=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-9.19.05-AM-1024x535.png 1024w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-9.19.05-AM-300x157.png 300w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-9.19.05-AM-768x401.png 768w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-9.19.05-AM-1536x803.png 1536w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-29-at-9.19.05-AM-2048x1071.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The Incident: Missed Exam and Lost Opportunity<\/h2>\n\n\n\n<p>The case dates back to <strong>May 7, 2018<\/strong>, when <strong>Samriddhi<\/strong>, a resident of Basti district, was travelling to <strong>Lucknow<\/strong> to appear for her <strong>BSc Biotechnology entrance exam<\/strong> at <strong>Jai Narayan PG College<\/strong>. She boarded an <strong>intercity superfast train<\/strong> scheduled to reach Lucknow by <strong>11 a.m.<\/strong>, ensuring enough time to report at the exam centre by <strong>12:30 p.m.<\/strong><\/p>\n\n\n\n<p>However, the train was delayed by <strong>over two hours<\/strong>, causing her to arrive late and consequently <strong>missing the opportunity to sit for the exam<\/strong> despite having prepared rigorously for a year.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Legal Battle and Court\u2019s Decision<\/h2>\n\n\n\n<p>Samriddhi, then 17, filed her complaint in the <strong>District Consumer Disputes Redressal Commission<\/strong> after initial notices to railway authorities, including the Railway Ministry and station superintendent, failed to prompt a satisfactory response. She had originally sought <strong>\u20b920 lakh<\/strong> in compensation for the academic setback and emotional distress caused by the delay.<\/p>\n\n\n\n<p>After hearing both sides, the court concluded that the <strong>Railways failed to provide timely service<\/strong> and could not justify the extensive delay. The commission ruled in her favour, awarding <strong>\u20b99.10 lakh<\/strong> as compensation and directed that the amount be paid within <strong>45 days<\/strong>. Failure to comply would attract a <strong>12 percent interest penalty<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Wider Implications for Passenger Rights<\/h2>\n\n\n\n<p>This ruling is significant because it reinforces the principle that public service providers, including the Railways, can be held <strong>accountable for negligence<\/strong> when their actions directly affect individuals\u2019 important life opportunities. Delayed trains are a <strong>common grievance<\/strong> among millions of rail users, but few cases reach this level of restitution.<\/p>\n\n\n\n<p>Samriddhi has since completed her <strong>MSc in Organic Chemistry<\/strong> and is preparing for a <strong>PhD<\/strong>, but the court\u2019s judgement offers a measure of justice for the time and opportunity lost due to circumstances beyond her control.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.ndtv.com\/india-news\/explained-you-can-get-full-refund-if-your-train-is-late-heres-how-4792651\">Image Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a landmark decision underscoring passenger rights and institutional accountability, a district consumer disputes redressal commission in Basti, Uttar Pradesh, has directed Indian Railways to compensate a student with \u20b99.10 lakh for missing her crucial entrance examination due to a delayed train. The judgment came after a prolonged seven-year legal battle that highlighted the impact [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":1305512,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[21],"tags":[9332,9331],"class_list":["post-1305511","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-exam","tag-train-delay"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Student Gets Rs 9 Lakh After She Misses Exam Due To Train Delay - Trak.in - Indian Business of Tech, Mobile &amp; Startups<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trak.in\/stories\/student-gets-rs-9-lakh-after-she-misses-exam-due-to-train-delay\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Student Gets Rs 9 Lakh After She Misses Exam Due To Train Delay - Trak.in - Indian Business of Tech, Mobile &amp; Startups\" \/>\n<meta property=\"og:description\" content=\"In a landmark decision underscoring passenger rights and institutional accountability, a district consumer disputes redressal commission in Basti, Uttar Pradesh, has directed Indian Railways to compensate a student with \u20b99.10 lakh for missing her crucial entrance examination due to a delayed train. 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