{"id":1303535,"date":"2025-12-11T08:35:45","date_gmt":"2025-12-11T03:05:45","guid":{"rendered":"https:\/\/trak.in\/stories\/?p=1303535"},"modified":"2025-12-11T08:36:14","modified_gmt":"2025-12-11T03:06:14","slug":"indigo-declares-normalcy-but-423-flights-still-cancelled-in-a-day","status":"publish","type":"post","link":"https:\/\/trak.in\/stories\/indigo-declares-normalcy-but-423-flights-still-cancelled-in-a-day\/","title":{"rendered":"Indigo Declares Normalcy; But 423 Flights Still Cancelled In A Day!"},"content":{"rendered":"\n

A week after IndiGo\u2019s unprecedented operational meltdown, the airline\u2019s CEO Peter Elbers<\/strong> has issued a public apology, acknowledging the massive disruption that crippled India\u2019s aviation network. Even as IndiGo claims it has \u201cnormalised\u201d operations, the scale of the crisis remains stark\u2014423 flights were cancelled yesterday alone<\/strong>, adding to the thousands already grounded over the past week.<\/p>\n\n\n\n

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A Crisis That Brought Airports to a Standstill<\/h2>\n\n\n\n

The operational chaos began with IndiGo\u2019s failure to manage pilot rosters under newly enforced duty-time regulations. As cancellations surged, scenes of frustration and confusion unfolded across major airports. At Ranchi\u2019s Birsa Munda Airport<\/strong>, passengers watched helplessly as IndiGo aircraft remained grounded while departure boards displayed wave after wave of cancellations and delays.<\/p>\n\n\n\n

IndiGo, which controls over 60% of India\u2019s domestic aviation market<\/strong>, struggled to recover as the roster collapse triggered a widespread ripple effect on aircraft rotations, crew availability, and ground operations.<\/p>\n\n\n\n

IndiGo CEO Offers Public Apology<\/h2>\n\n\n\n

In a video message, CEO Peter Elbers apologised for the \u201cinconvenience and stress\u201d caused to passengers, calling the crisis \u201cone of the toughest periods\u201d in the airline\u2019s history. He said operations have now stabilised but admitted that IndiGo must \u201cdo better\u201d and strengthen its internal systems to prevent similar breakdowns.<\/p>\n\n\n\n

Elbers also praised IndiGo staff for working extended hours to recover operations, though passengers continued to report long queues, delayed refunds, and communication gaps.<\/p>\n\n\n\n

Government Turns Up the Heat<\/h2>\n\n\n\n

The Aviation Ministry has taken the crisis seriously, summoning IndiGo\u2019s leadership and demanding detailed explanations for the roster failure. Regulators have asked the airline to:<\/p>\n\n\n\n