ransom sets a precedent<\/a> that discourages future extortion attempts. However, this strategy shifts the risk to their customers, who must now prepare for a potential data leak.\u201d<\/p>\n\n\n\nBloomberg reported on October 7 that Salesforce informed its customers it would not pay the ransom, citing “credible threat intelligence” suggesting that threat actors planned to leak the stolen data.<\/p>\n\n\n\n
The threat actors, reportedly known as Scattered Lapsus$ Hunters, have targeted major companies including FedEx, Disney, Home Depot, Marriott, and Google.<\/p>\n\n\n\n
Damon Small, board member at Xcape, Inc., emphasized that companies are often tempted to pay ransoms, but law enforcement and cybersecurity experts advise against negotiating with criminals.<\/p>\n\n\n\n
Small said, \u201cIf an organization pays once, they are likely to pay again. It\u2019s difficult to ensure that all remnants of malware will be removed post-payment, so this type of shake-down will continue.\u201d<\/p>\n\n\n\n
Small recommended that companies, especially those with large amounts of sensitive information, assume breaches will eventually occur and prepare through regular security assessments and staff training to recognize fraudulent emails.<\/p>\n\n\n\n
Salesforce Case Highlights Need for Strong Third-Party Risk Management for SaaS Providers<\/strong><\/p>\n\n\n\nBrown highlighted that Salesforce\u2019s situation underscores the importance of comprehensive third-party risk management, particularly for SaaS providers.<\/p>\n\n\n\n
Organizations should enhance their incident response plans to address potential data leaks originating from a vendor\u2019s supply chain.<\/p>\n\n\n\n
Brown added, \u201cThis is no longer about just preventing an attack on your own infrastructure. It highlights this need for third-party risk reviews as we see continued supply chain attacks hit the headlines.\u201d<\/p>\n\n\n\n
She concluded that while Salesforce\u2019s public stance discourages funding criminal enterprises, the stolen data may still be leaked, transferring the responsibility of mitigation to customers.<\/p>\n\n\n\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
Salesforce recently refused to negotiate or pay a ransom after a wave of cyberattacks affected at least 39 of its customers. Security professionals see Salesforce\u2019s decision as a double-edged sword. Salesforce Refuses to Pay Ransom Amid Cyberattacks on 39 Customers MacKenzie Brown, VP at Blackpoint Cyber, said, \u201cSalesforce’s public refusal to pay the ransom sets […]<\/p>\n","protected":false},"author":30,"featured_media":1301259,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1301249","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"\n
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