{"id":1299785,"date":"2025-09-04T12:01:38","date_gmt":"2025-09-04T06:31:38","guid":{"rendered":"https:\/\/trak.in\/stories\/?p=1299785"},"modified":"2025-09-04T12:02:13","modified_gmt":"2025-09-04T06:32:13","slug":"threatened-by-rapido-zomato-can-restructure-commission-model-with-restaurants","status":"publish","type":"post","link":"https:\/\/trak.in\/stories\/threatened-by-rapido-zomato-can-restructure-commission-model-with-restaurants\/","title":{"rendered":"Threatened By Rapido, Zomato Can Restructure Commission Model With Restaurants"},"content":{"rendered":"\n<p>Food delivery giant Zomato\u2019s parent Eternal is said to be considering tweaks to its commission structure and has reportedly begun discussions with restaurants across the country. According to an NDTV Profit report, the company is gathering feedback from its partners but has not finalized any new plan. However, several restaurant owners in Bengaluru and Delhi told Inc42 they had not received any such communication. Zomato too denied the claims, calling them \u201cnot true.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2025\/09\/Zomato-Food-Delivery-1-1280x720-1024x576-1280x720-1-1024x576-1.jpeg\" alt=\"Threatened By Rapido, Zomato Can Restructure Commission Model With Restaurants\" class=\"wp-image-1299790\" srcset=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2025\/09\/Zomato-Food-Delivery-1-1280x720-1024x576-1280x720-1-1024x576-1.jpeg 1024w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2025\/09\/Zomato-Food-Delivery-1-1280x720-1024x576-1280x720-1-1024x576-1-300x169.jpeg 300w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2025\/09\/Zomato-Food-Delivery-1-1280x720-1024x576-1280x720-1-1024x576-1-768x432.jpeg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Rapido\u2019s New Play With \u2018Ownly\u2019<\/h2>\n\n\n\n<p>The speculation comes at a time when ride-hailing player Rapido has <a href=\"https:\/\/inc42.com\/buzz\/will-zomato-move-to-zero-commission-model-for-restaurants\/\">entered<\/a> the food delivery space with its new service, \u201cOwnly.\u201d Unlike traditional aggregators, Rapido\u2019s app charges restaurants a flat fee of \u20b925 per order plus GST, instead of the standard 25\u201335% commission levied by incumbents like Zomato and Swiggy. The company positions itself as a pure intermediary, giving restaurants more flexibility in managing deliveries either directly or via third-party partners.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pressure Mounts on Incumbents<\/h2>\n\n\n\n<p>For restaurants, Rapido\u2019s low-cost model could mean significant savings, especially when compared to Zomato and Swiggy\u2019s existing charges that often include additional fees such as rain collection and long-distance delivery surcharges. This pricing strategy, inspired by Rapido\u2019s earlier ride-hailing playbook, is expected to intensify competition in India\u2019s already crowded foodtech market. If scaled successfully, Ownly could pressure incumbents to revisit their revenue models to retain restaurant loyalty.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A Crowded Battlefield<\/h2>\n\n\n\n<p>Rapido is not the first player to challenge Zomato and Swiggy. Ola experimented with Ola Cafe in 2015 and later acquired Foodpanda India in 2017, both of which eventually shut down. Uber launched Uber Eats in 2017 but sold the business to Zomato in 2020. More recently, Paytm and magicpin have partnered with ONDC to offer food ordering services. Despite past failures, the sector continues to attract new entrants, underlining its long-term growth potential.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Lies Ahead<\/h2>\n\n\n\n<p>For now, Zomato maintains it is only holding discussions and has not rolled out any commission changes. But with Rapido\u2019s disruptive flat-fee model gaining traction, the pressure to innovate is clear. Whether Zomato and Swiggy adapt their commission structures or double down on existing practices could determine how India\u2019s food delivery market evolves in the coming years.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Food delivery giant Zomato\u2019s parent Eternal is said to be considering tweaks to its commission structure and has reportedly begun discussions with restaurants across the country. According to an NDTV Profit report, the company is gathering feedback from its partners but has not finalized any new plan. However, several restaurant owners in Bengaluru and Delhi [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":1299790,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[21],"tags":[671],"class_list":["post-1299785","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-zomato"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Threatened By Rapido, Zomato Can Restructure Commission Model With Restaurants - Trak.in - Indian Business of Tech, Mobile &amp; Startups<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trak.in\/stories\/threatened-by-rapido-zomato-can-restructure-commission-model-with-restaurants\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Threatened By Rapido, Zomato Can Restructure Commission Model With Restaurants - Trak.in - Indian Business of Tech, Mobile &amp; Startups\" \/>\n<meta property=\"og:description\" content=\"Food delivery giant Zomato\u2019s parent Eternal is said to be considering tweaks to its commission structure and has reportedly begun discussions with restaurants across the country. According to an NDTV Profit report, the company is gathering feedback from its partners but has not finalized any new plan. However, several restaurant owners in Bengaluru and Delhi [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/trak.in\/stories\/threatened-by-rapido-zomato-can-restructure-commission-model-with-restaurants\/\" \/>\n<meta property=\"og:site_name\" content=\"Trak.in - Indian Business of Tech, Mobile &amp; Startups\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-04T06:31:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-04T06:32:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2025\/09\/Zomato-Food-Delivery-1-1280x720-1024x576-1280x720-1-1024x576-1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mohul Ghosh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mohul Ghosh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/trak.in\/stories\/threatened-by-rapido-zomato-can-restructure-commission-model-with-restaurants\/\",\"url\":\"https:\/\/trak.in\/stories\/threatened-by-rapido-zomato-can-restructure-commission-model-with-restaurants\/\",\"name\":\"Threatened By Rapido, Zomato Can Restructure Commission Model With Restaurants - Trak.in - Indian Business of Tech, Mobile &amp; 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