{"id":1290196,"date":"2025-02-01T09:20:46","date_gmt":"2025-02-01T03:50:46","guid":{"rendered":"https:\/\/trak.in\/stories\/?p=1290196"},"modified":"2025-02-05T16:09:32","modified_gmt":"2025-02-05T10:39:32","slug":"googles-new-service-deploys-ai-to-call-local-businesses-for-users","status":"publish","type":"post","link":"https:\/\/trak.in\/stories\/googles-new-service-deploys-ai-to-call-local-businesses-for-users\/","title":{"rendered":"Google&#8217;s New Service Deploys AI To Call Local Businesses For Users"},"content":{"rendered":"\n<p>Imagine needing an oil change or a nail appointment, but instead of calling the business yourself, an AI does it for you. That\u2019s exactly what Google\u2019s new experimental feature, <strong>Ask for Me<\/strong>, is designed to do. Currently being tested through <strong>Google Search Labs<\/strong>, this AI-powered tool can call <strong>nail salons and auto shops<\/strong> on your behalf, gather pricing and availability details, and even book appointments.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"762\" src=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2025\/02\/Screenshot-2025-02-01-at-9.19.59\u202fAM-1024x762.png\" alt=\"Google's New Service Deploys AI To Call Local Businesses For Users\" class=\"wp-image-1290210\" srcset=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2025\/02\/Screenshot-2025-02-01-at-9.19.59\u202fAM-1024x762.png 1024w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2025\/02\/Screenshot-2025-02-01-at-9.19.59\u202fAM-300x223.png 300w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2025\/02\/Screenshot-2025-02-01-at-9.19.59\u202fAM-768x571.png 768w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2025\/02\/Screenshot-2025-02-01-at-9.19.59\u202fAM-1536x1143.png 1536w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2025\/02\/Screenshot-2025-02-01-at-9.19.59\u202fAM.png 1938w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>How \u2018Ask for Me\u2019 Works<\/strong><\/h4>\n\n\n\n<p>Once you enable the experiment in <strong>Google Search Labs<\/strong>, you might see an <strong>\u201cAsk for Me\u201d<\/strong> prompt when searching for local <strong>nail salons or auto repair shops<\/strong>. Here\u2019s how it functions:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Google will prompt you with relevant questions\u2014such as whether you need an <strong>oil change or a tire rotation<\/strong> and what kind of car you own.<\/li>\n\n\n\n<li>You enter your <strong>email address or phone number<\/strong>, where Google will send updates about your request.<\/li>\n\n\n\n<li>The AI will then call the business, gather the required details, and relay them back to you.<\/li>\n<\/ol>\n\n\n\n<p>The feature is powered by <strong>Google Duplex<\/strong>, an AI system first introduced in 2018 that can make phone calls for reservations and appointment bookings.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>How Businesses Can Opt Out<\/strong><\/h4>\n\n\n\n<p>Since AI-generated calls might be confusing for business owners, Google has <a href=\"https:\/\/www.theverge.com\/news\/603501\/google-ask-for-me-search-labs\">built<\/a> safeguards into the system:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Every call begins with an automated announcement<\/strong>, stating that Google is calling on behalf of a user.<\/li>\n\n\n\n<li>Businesses can <strong>opt out<\/strong> from receiving these calls via their <strong>Google Business Profile settings<\/strong> or by requesting Google not to contact them during a call.<\/li>\n\n\n\n<li>Google has implemented <strong>call quotas<\/strong> to prevent businesses from being overwhelmed by frequent AI calls.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>The Future of AI-Powered Calls<\/strong><\/h4>\n\n\n\n<p>While \u2018Ask for Me\u2019 is currently <strong>limited to auto shops and nail salons<\/strong>, it\u2019s easy to imagine Google expanding this AI assistant to <strong>restaurants, doctors&#8217; offices, and other service providers<\/strong>. However, as we saw with Google Duplex, AI-driven calls can sometimes lead to <strong>confusion and mixed reactions<\/strong> from businesses.<\/p>\n\n\n\n<p>If Google successfully refines the feature, it could revolutionize <strong>how we interact with businesses<\/strong>, making booking and inquiries more seamless than ever. Would you trust an AI to make your calls for you? \ud83d\ude80<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Imagine needing an oil change or a nail appointment, but instead of calling the business yourself, an AI does it for you. That\u2019s exactly what Google\u2019s new experimental feature, Ask for Me, is designed to do. Currently being tested through Google Search Labs, this AI-powered tool can call nail salons and auto shops on your [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":1290210,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[22],"tags":[7019,63],"class_list":["post-1290196","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-ask-for-me","tag-google"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Google&#039;s New Service Deploys AI To Call Local Businesses For Users - Trak.in - Indian Business of Tech, Mobile &amp; Startups<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trak.in\/stories\/googles-new-service-deploys-ai-to-call-local-businesses-for-users\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Google&#039;s New Service Deploys AI To Call Local Businesses For Users - Trak.in - Indian Business of Tech, Mobile &amp; Startups\" \/>\n<meta property=\"og:description\" content=\"Imagine needing an oil change or a nail appointment, but instead of calling the business yourself, an AI does it for you. 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