{"id":1287235,"date":"2024-11-11T07:36:20","date_gmt":"2024-11-11T02:06:20","guid":{"rendered":"https:\/\/trak.in\/stories\/?p=1287235"},"modified":"2024-11-11T14:54:45","modified_gmt":"2024-11-11T09:24:45","slug":"zomato-swiggy-using-unethical-practices-to-favor-some-restuarants-cci","status":"publish","type":"post","link":"https:\/\/trak.in\/stories\/zomato-swiggy-using-unethical-practices-to-favor-some-restuarants-cci\/","title":{"rendered":"Zomato, Swiggy Killing Competition To Favor Some Restuarants &#8211; CCI"},"content":{"rendered":"\n<p>An investigation by India&#8217;s antitrust body, the Competition Commission of India (CCI), has uncovered anti-competitive behaviors by Zomato and Swiggy, India\u2019s largest food delivery platforms. The inquiry, initiated in response to complaints by the National Restaurant Association of India in 2022, reveals that both companies struck exclusivity agreements with select restaurants, creating an unfair advantage and limiting competition.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"587\" src=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/11\/Screenshot-2024-10-24-at-3.53.05\u202fPM-1024x587-1.png\" alt=\"\" class=\"wp-image-1287243\" srcset=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/11\/Screenshot-2024-10-24-at-3.53.05\u202fPM-1024x587-1.png 1024w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/11\/Screenshot-2024-10-24-at-3.53.05\u202fPM-1024x587-1-300x172.png 300w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/11\/Screenshot-2024-10-24-at-3.53.05\u202fPM-1024x587-1-768x440.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Anti-Competitive Practices by Zomato and Swiggy<\/h3>\n\n\n\n<p>According to the CCI\u2019s findings:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Zomato\u2019s Approach<\/strong>: Zomato allegedly offered reduced commission <a href=\"https:\/\/timesofindia.indiatimes.com\/business\/india-business\/zomato-swiggy-breached-competition-laws-report\/articleshow\/115099403.cms\">rates to restaurants<\/a> that agreed to be exclusive to its platform.<\/li>\n\n\n\n<li><strong>Swiggy\u2019s Tactic<\/strong>: Swiggy, on the other hand, promised enhanced business growth to restaurants that listed exclusively on its app.<\/li>\n<\/ul>\n\n\n\n<p>These practices, as per the CCI&#8217;s investigation, discourage a competitive environment and favor certain partners over others, potentially stifling growth and market opportunities for non-exclusive restaurants.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Final Decision Pending from CCI<\/h3>\n\n\n\n<p>After releasing its findings confidentially to Zomato, Swiggy, and the complainants in March 2024, the CCI has entered the final phase of the case. With a potential impact on India\u2019s food delivery market, the CCI\u2019s upcoming decision will clarify whether regulatory action will be imposed to ensure fair competition across food delivery platforms.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Implications for the Food Delivery Market<\/h3>\n\n\n\n<p>The CCI\u2019s decision could shape future practices and policies in India&#8217;s food delivery ecosystem, ensuring that all restaurants, regardless of exclusivity, have fair access to growth opportunities on major platforms. This case highlights the growing importance of maintaining fair competition as the digital marketplace in India expands.<\/p>\n\n\n\n<p>4o<\/p>\n","protected":false},"excerpt":{"rendered":"<p>An investigation by India&#8217;s antitrust body, the Competition Commission of India (CCI), has uncovered anti-competitive behaviors by Zomato and Swiggy, India\u2019s largest food delivery platforms. The inquiry, initiated in response to complaints by the National Restaurant Association of India in 2022, reveals that both companies struck exclusivity agreements with select restaurants, creating an unfair advantage [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":1287243,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[21],"tags":[179,671],"class_list":["post-1287235","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-swiggy","tag-zomato"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Zomato, Swiggy Killing Competition To Favor Some Restuarants - CCI - Trak.in - Indian Business of Tech, Mobile &amp; Startups<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trak.in\/stories\/zomato-swiggy-using-unethical-practices-to-favor-some-restuarants-cci\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zomato, Swiggy Killing Competition To Favor Some Restuarants - CCI - Trak.in - Indian Business of Tech, Mobile &amp; Startups\" \/>\n<meta property=\"og:description\" content=\"An investigation by India&#8217;s antitrust body, the Competition Commission of India (CCI), has uncovered anti-competitive behaviors by Zomato and Swiggy, India\u2019s largest food delivery platforms. 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