{"id":1286542,"date":"2024-10-21T09:05:38","date_gmt":"2024-10-21T03:35:38","guid":{"rendered":"https:\/\/trak.in\/stories\/?p=1286542"},"modified":"2024-10-21T09:05:57","modified_gmt":"2024-10-21T03:35:57","slug":"bouncers-at-ola-escooter-service-centres-new-allegations-raise-eyebrows","status":"publish","type":"post","link":"https:\/\/trak.in\/stories\/bouncers-at-ola-escooter-service-centres-new-allegations-raise-eyebrows\/","title":{"rendered":"Bouncers At Ola Escooter Service Centres? New Allegations Raise Eyebrows"},"content":{"rendered":"\n<p>Comedian Kunal Kamra has once again taken aim at Ola and its founder, Bhavish Aggarwal, after social media users reported an unusual occurrence at Ola service centres. According to claims shared on X (formerly Twitter), bouncers have been deployed at service centres to handle customer issues. This has raised concerns about how Ola is managing customer grievances.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"585\" src=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-21-at-9.04.37\u202fAM-1024x585.png\" alt=\"Bouncers At Ola Escooter Service Centres? New Allegations Raise Eyebrows\" class=\"wp-image-1286552\" srcset=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-21-at-9.04.37\u202fAM-1024x585.png 1024w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-21-at-9.04.37\u202fAM-300x172.png 300w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-21-at-9.04.37\u202fAM-768x439.png 768w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-21-at-9.04.37\u202fAM.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The Allegations: Bouncers at Service Centres<\/strong><\/h3>\n\n\n\n<p>A post by X user RJ Kashyap brought the issue to light, stating that he saw <a href=\"https:\/\/www.hindustantimes.com\/trending\/bouncers-at-ola-service-centre-kunal-kamra-highlights-fresh-allegation-against-bhavish-aggarwal-company-101729440201958.html\">5-6 bouncers at his local Ola service<\/a> centre arguing with customers, including women. The post caught Kamra\u2019s attention, who sarcastically suggested that journalists fact-check the situation. Kamra then commented, &#8220;If true, this is truly unique \u2013 sales team for sales and bouncers for after-sales.&#8221;<\/p>\n\n\n\n<blockquote class=\"twitter-tweet\" data-media-max-width=\"560\"><p lang=\"en\" dir=\"ltr\">Please can a journalist fact check this.<br>If true this is truly unique &#8211;<br>Sales team for sales &amp; Bouncers for after sales \ud83d\ude02\ud83d\ude02\ud83d\ude02 <a href=\"https:\/\/t.co\/AGz6oKiKxP\">https:\/\/t.co\/AGz6oKiKxP<\/a><\/p>&mdash; Kunal Kamra (@kunalkamra88) <a href=\"https:\/\/twitter.com\/kunalkamra88\/status\/1847981686979801478?ref_src=twsrc%5Etfw\">October 20, 2024<\/a><\/blockquote> <script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Customer Complaints Amplified<\/strong><\/h3>\n\n\n\n<p>Other users have joined the conversation, sharing their negative experiences. Amol Choudhary, another X user, alleged that bouncers were at the Ola Experience Centre in Mumbai, preventing repairs and responding aggressively to customers. Choudhary even posted photos and videos to back his claims. Despite the uproar, Ola has not issued a public comment on the matter.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Kamra vs. Bhavish Aggarwal: An Ongoing Dispute<\/strong><\/h3>\n\n\n\n<p>This is not the first time Kunal Kamra has critiqued Ola&#8217;s customer service. Kamra has previously called for Bhavish Aggarwal to address customer complaints more transparently, pointing out the lack of a public plan for refunds or resolutions. Aggarwal, in response, dismissed Kamra as a \u201cfailed stand-up comic\u201d and insisted that Ola is working to expand its service network.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>A Lighter Take Amid the Feud<\/strong><\/h3>\n\n\n\n<p>While the debate continues, Harsh Goenka, a prominent industrialist, took a light-hearted approach. He posted a humorous comment on social media, saying, \u201cIf I have to travel short distances, say from one \u2018kamra\u2019 to another, I use my Ola,\u201d adding a touch of humor to the otherwise heated dispute.<\/p>\n\n\n\n<p>Kamra\u2019s public critique continues to put pressure on Ola to respond to the mounting customer complaints and unusual service centre practices.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Comedian Kunal Kamra has once again taken aim at Ola and its founder, Bhavish Aggarwal, after social media users reported an unusual occurrence at Ola service centres. According to claims shared on X (formerly Twitter), bouncers have been deployed at service centres to handle customer issues. This has raised concerns about how Ola is managing [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":1286552,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[21],"tags":[336,3808],"class_list":["post-1286542","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-ola","tag-ola-escooter"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bouncers At Ola Escooter Service Centres? 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This has raised concerns about how Ola is managing [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/trak.in\/stories\/bouncers-at-ola-escooter-service-centres-new-allegations-raise-eyebrows\/\" \/>\n<meta property=\"og:site_name\" content=\"Trak.in - Indian Business of Tech, Mobile &amp; Startups\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-21T03:35:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-21T03:35:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-21-at-9.04.37\u202fAM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"686\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Mohul Ghosh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mohul Ghosh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/trak.in\/stories\/bouncers-at-ola-escooter-service-centres-new-allegations-raise-eyebrows\/\",\"url\":\"https:\/\/trak.in\/stories\/bouncers-at-ola-escooter-service-centres-new-allegations-raise-eyebrows\/\",\"name\":\"Bouncers At Ola Escooter Service Centres? 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