{"id":1285483,"date":"2024-09-20T16:37:32","date_gmt":"2024-09-20T11:07:32","guid":{"rendered":"https:\/\/trak.in\/stories\/?p=1285483"},"modified":"2024-09-21T08:53:57","modified_gmt":"2024-09-21T03:23:57","slug":"ola-e-scooter-is-getting-80000-complaints-every-month","status":"publish","type":"post","link":"https:\/\/trak.in\/stories\/ola-e-scooter-is-getting-80000-complaints-every-month\/","title":{"rendered":"Ola E-Scooter Is Getting 80,000 Complaints Every Month!"},"content":{"rendered":"\n<p>Ola Electric has taken a significant step to address the rising number of service-related complaints by forming a new service team. With an influx of around 80,000 customer complaints per month, the company is struggling to keep up with the demand for service, leading to long wait times and growing dissatisfaction among customers.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/09\/Untitled-design-3-1-1-1280x720-1-1024x576-1.jpeg\" alt=\"Ola E-Scooter Is Getting 80,000 Complaints Every Month!\" class=\"wp-image-1285496\" srcset=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/09\/Untitled-design-3-1-1-1280x720-1-1024x576-1.jpeg 1024w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/09\/Untitled-design-3-1-1-1280x720-1-1024x576-1-300x169.jpeg 300w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/09\/Untitled-design-3-1-1-1280x720-1-1024x576-1-768x432.jpeg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Addressing Service Challenges<\/strong><\/h3>\n\n\n\n<p>Bengaluru-based Ola Electric is overwhelmed with service complaints, which can reach <a href=\"https:\/\/economictimes.indiatimes.com\/industry\/renewables\/ola-electric-forms-new-service-team-amid-rising-customer-complaints\/articleshow\/113455267.cms?from=mdr\">6,000 to 7,000 on peak days<\/a>. This has strained its service centers, leading to overworked staff and slow resolution times. The mounting customer frustration became particularly evident after a recent incident in which a dissatisfied customer set fire to an Ola showroom. The customer claimed that their electric bike repeatedly developed issues, and the service team failed to address the problem in a timely manner.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Stock Surge Following Announcement<\/strong><\/h3>\n\n\n\n<p>Despite these challenges, Ola Electric Mobility Ltd saw a surge in its stock price, with shares rising by 10%, reaching the upper circuit limit. The stock increased by 9.71%, settling at INR 118.10 on the BSE, and peaked at INR 118.40, the highest permissible trading limit for the day. On the NSE, shares also surged to INR 118.36, marking a 10% increase. Ola Electric\u2019s market valuation now stands at INR 52,091.90 crore.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Strong IPO Performance<\/strong><\/h3>\n\n\n\n<p>Ola Electric\u2019s initial public offering (IPO), valued at INR 6,145 crore, was a success, receiving 4.27 times subscription last month. The share sale was priced between INR 72 and INR 76 per share. Since its listing on August 9, 2024, the company\u2019s stock has risen by 55.39%, starting from an issue price of INR 76.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Ola Electric&#8217;s Growth in the EV Market<\/strong><\/h3>\n\n\n\n<p>As a manufacturer of electric vehicles and components such as battery packs, motors, and vehicle frames, Ola Electric continues to be a prominent player in India\u2019s growing electric vehicle market. The company is focusing on improving customer service and expanding its capabilities as it navigates both the challenges and opportunities within the EV industry.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ola Electric has taken a significant step to address the rising number of service-related complaints by forming a new service team. With an influx of around 80,000 customer complaints per month, the company is struggling to keep up with the demand for service, leading to long wait times and growing dissatisfaction among customers. Addressing Service [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":1285496,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[124],"tags":[6136,336],"class_list":["post-1285483","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automobile","tag-escooter","tag-ola"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ola E-Scooter Is Getting 80,000 Complaints Every Month! - Trak.in - Indian Business of Tech, Mobile &amp; Startups<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trak.in\/stories\/ola-e-scooter-is-getting-80000-complaints-every-month\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ola E-Scooter Is Getting 80,000 Complaints Every Month! - Trak.in - Indian Business of Tech, Mobile &amp; Startups\" \/>\n<meta property=\"og:description\" content=\"Ola Electric has taken a significant step to address the rising number of service-related complaints by forming a new service team. 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