{"id":1281459,"date":"2024-05-08T07:27:13","date_gmt":"2024-05-08T01:57:13","guid":{"rendered":"https:\/\/trak.in\/stories\/?p=1281459"},"modified":"2024-05-08T07:27:35","modified_gmt":"2024-05-08T01:57:35","slug":"this-is-why-94-indian-techies-are-using-ai-in-their-work-salesforce-research","status":"publish","type":"post","link":"https:\/\/trak.in\/stories\/this-is-why-94-indian-techies-are-using-ai-in-their-work-salesforce-research\/","title":{"rendered":"This Is Why 94% Indian Techies Are Using AI In Their Work (Salesforce Research)"},"content":{"rendered":"\n<p>Artificial Intelligence is here to stay!\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"465\" src=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/05\/Untitled-design-4-4.jpg\" alt=\"This Is Why 94% Indian Techies Are Using AI In Their Work (Salesforce Research)\" class=\"wp-image-1281469\" srcset=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/05\/Untitled-design-4-4.jpg 1000w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/05\/Untitled-design-4-4-300x140.jpg 300w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/05\/Untitled-design-4-4-768x357.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>According to a recent survey, 94% of Indian service workers who use artificial intelligence (AI) <a href=\"https:\/\/www.ndtv.com\/india-news\/94-indian-service-professionals-using-ai-believe-it-saves-them-time-report-5599651#:~:text=The%20report%20surveyed%20over%205%2C500,new%20report%20revealed%20on%20Monday\">recognize<\/a> the advantages of it in terms of time savings.<\/p>\n\n\n\n<p>Additionally, leading enterprise software provider Salesforce revealed that 89% of service professionals in AI-enabled businesses agree that AI lowers costs.<\/p>\n\n\n\n<p>Read on to find out all the details about this new finding!<\/p>\n\n\n\n<p><strong>Artificial Intelligence Benefits &#8211; Higher Productivity, Lower Costs, And More<\/strong><\/p>\n\n\n\n<p>The obvious benefits of artificial intelligence (AI) were emphasized by Arun Kumar Parmeswaran, MD of Sales at Salesforce India. These benefits included higher productivity, lower costs, and better customer experiences.<\/p>\n\n\n\n<p>Arun Kumar Parmeswaran, MD &#8211; Sales, Salesforce India stated, \u201cAs customer expectations continue to increase, the benefits of AI are clear &#8212; increased productivity, cost reduction and improved customer experiences.\u201d<\/p>\n\n\n\n<p>Parmeswaran underlined how important AI and data are to improving customer experience and opening up chances to make money.<\/p>\n\n\n\n<p>\u201cAI and Data are fueling the next level of customer experience, with AI proving its value with a variety of use cases, delivering unmatched value to customers while unlocking revenue-generating opportunities.\u201d<\/p>\n\n\n\n<p>The report featured opinions from 300 professionals in India and polled over 5,500 service professionals in 30 other countries.<\/p>\n\n\n\n<p><strong>93% Indian Service Companies Plan To Increase AI Spending This Year<\/strong><\/p>\n\n\n\n<p>It was found that 93% of Indian service companies intend to increase their AI spending this year.<\/p>\n\n\n\n<p>Creating knowledge articles, intelligent offers and recommendations, and automated summaries and reports are the top three AI use cases in Indian service firms.<\/p>\n\n\n\n<p>Furthermore, the report revealed that 79% of Indian firms expect their service divisions to generate more money this year.<\/p>\n\n\n\n<p>Approximately 85% of respondents anticipate that service operations will receive more funding this year.<\/p>\n\n\n\n<p>In a similar vein, almost 80% of companies plan to add more employees to their service teams in 2019.<\/p>\n\n\n\n<p>Do you use ChatGPT or other Artificial Intelligence tools for your daily operations? Let us know in the comments section below!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Artificial Intelligence is here to stay!\u00a0 According to a recent survey, 94% of Indian service workers who use artificial intelligence (AI) recognize the advantages of it in terms of time savings. Additionally, leading enterprise software provider Salesforce revealed that 89% of service professionals in AI-enabled businesses agree that AI lowers costs. Read on to find [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":1281469,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[21],"tags":[271],"class_list":["post-1281459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-ai"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>This Is Why 94% Indian Techies Are Using AI In Their Work (Salesforce Research) - Trak.in - Indian Business of Tech, Mobile &amp; Startups<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trak.in\/stories\/this-is-why-94-indian-techies-are-using-ai-in-their-work-salesforce-research\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"This Is Why 94% Indian Techies Are Using AI In Their Work (Salesforce Research) - Trak.in - Indian Business of Tech, Mobile &amp; Startups\" \/>\n<meta property=\"og:description\" content=\"Artificial Intelligence is here to stay!\u00a0 According to a recent survey, 94% of Indian service workers who use artificial intelligence (AI) recognize the advantages of it in terms of time savings. 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