{"id":1279526,"date":"2024-03-02T07:53:52","date_gmt":"2024-03-02T02:23:52","guid":{"rendered":"https:\/\/trak.in\/stories\/?p=1279526"},"modified":"2024-03-02T07:54:15","modified_gmt":"2024-03-02T02:24:15","slug":"amazon-flipkart-stops-return-replacement-for-gadgets-heres-the-truth-you-should-know","status":"publish","type":"post","link":"https:\/\/trak.in\/stories\/amazon-flipkart-stops-return-replacement-for-gadgets-heres-the-truth-you-should-know\/","title":{"rendered":"Amazon, Flipkart Stops Return &#038; Replacement For Gadgets? Here&#8217;s The Truth You Should Know"},"content":{"rendered":"\n<p>Recently, there are talks about a <a href=\"https:\/\/www.instagram.com\/reel\/C3evnSWLSsp\/?igsh=bnR0N2MzOTR0c2s4\">video<\/a> which claims that the return and replacement policy of E-commerce platforms such as Flipkart and Amazon has changed.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"465\" src=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/03\/Untitled-design-8-2.jpg\" alt=\"Amazon, Flipkart Stops Return &amp; Replacement Policy? Here's The Truth You Should Know\" class=\"wp-image-1279532\" srcset=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/03\/Untitled-design-8-2.jpg 1000w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/03\/Untitled-design-8-2-300x140.jpg 300w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2024\/03\/Untitled-design-8-2-768x357.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p><strong>Change In E-Commerce Return &amp; Replacement Policy<\/strong><\/p>\n\n\n\n<p>Further, this video claims that the electronic devices like mobile phones, laptops, headphones, and earphones cannot be returned or replaced directly from these ecommerce platforms.<\/p>\n\n\n\n<p>The video suggests the customers to direct their complaints to the nearest service center of the electronics brands of which purchased the products.<\/p>\n\n\n\n<p>This has created quite a momentum on social media. So, this definitely calls for fact-checking which we are obliged to do in this article.<\/p>\n\n\n\n<p>A simple way to verify these claims, let&#8217;s go through the return and replacement policies of the e-commerce platforms <a href=\"https:\/\/www.flipkart.com\/pages\/reseller-return-policy-may21\">Flipkart<\/a> and <a href=\"https:\/\/www.amazon.in\/gp\/help\/customer\/display.html\/ref=cs_ret_rp_q_1?nodeId=202111910\">Amazon<\/a>.&nbsp;<\/p>\n\n\n\n<p>Basically, these pages are there to help the customers, so that they can find out if a particular product can be replaced or returned on the product page.<\/p>\n\n\n\n<p><strong>Flipkart<\/strong> <strong>Return &amp; Replacement Policy<\/strong><\/p>\n\n\n\n<p>This indicates that most of the electronic items can be replaced except for a few specific brands, such as Apple, Google, JBL, etc.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/ro-54fUEoVoq7XofdBu9Ko4VyAgGOO5sJQh5pRHhUahxbPxDCMJY8cecQ0nR5OsxCWnK3WM9S3_LpylVOxUNFQRVP3ISvH42bBq8CfhuN9ra1huAPiCcZ95_QgvBgtUQfxbDVTDtz_3euuxEboISw3o\" alt=\"\"\/><\/figure>\n\n\n\n<p>Notably, the customer should reach out to the brand-authorized service center for these brands.&nbsp;<\/p>\n\n\n\n<p>In the worst case scenario, if the seller can\u2019t provide the replacement then a refund will be issued.&nbsp;<\/p>\n\n\n\n<p>Please note here that certain electronic items <a href=\"https:\/\/www.flipkart.com\/pages\/no-return-products\">cannot be returned<\/a> at all.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/M78OPjwzS9MhOGDswwHZtnE1osSSFWESOw9I9FMuZuUUe3iNW1dhddcxEnEpF3BmvbvVspaAbg3Yi1OqvkTnKVv70flqxIPQQI4SReTXMh6v3GCV9yUjuilQf7iwv7QKH3FkxvvOS5PakrM3HBydES4\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>Amazon Return &amp; Replacement Policy<\/strong><\/p>\n\n\n\n<p>According to Amazon&#8217;s return policy, only those products which are marked returnable on the product page can be returned within the return window.&nbsp;<\/p>\n\n\n\n<p>Besides this, they also have a replacement policy on Electronics such as Mobiles, Computers, and TVs with a window period.&nbsp;<\/p>\n\n\n\n<p>Similar to Flipkart, Amazon\u2019s return policy for&nbsp; products from Apple (Apple iPhone, AirPods, iPads, etc.), also asks the customer to contact Apple customer service.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/r8E9hB80xvklLcJjYWjCs-pAmrFGkDYrX92fZIu1IxWx9ntYi2tpDzjE8jbgA-oAeeKJR4UhAs_76OljyrGN7GfQ9aGWKeZdGxjUQx_1cwOcvBSYwRDrD0tEJZNE0EULL2zEYxfL58ZQgaqTIRth3L0\" alt=\"\"\/><\/figure>\n\n\n\n<p>Notably,&nbsp; both the platforms have an \u2018Open Box Inspection\/Delivery\u2019 policy (<a href=\"https:\/\/www.flipkart.com\/pages\/open-box-delivery-tnc\">here<\/a> and <a href=\"https:\/\/www.amazon.in\/gp\/help\/customer\/display.html?nodeId=TpCYK1p37flRka6abZ\">here<\/a>).<\/p>\n\n\n\n<p>According to this, a refund is provided in case of a damaged or incorrect product.&nbsp;<\/p>\n\n\n\n<p>In simple words the claims made in the video regarding the return and replacement of electronic devices is not <a href=\"https:\/\/factly.in\/misleading-claims-about-the-return-and-replacement-policies-of-e-commerce-websites-viral\/\">true<\/a> as it can be done directly from both Flipkart and Amazon\u2019s websites, with only a few brand-specific exceptions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recently, there are talks about a video which claims that the return and replacement policy of E-commerce platforms such as Flipkart and Amazon has changed. Change In E-Commerce Return &amp; Replacement Policy Further, this video claims that the electronic devices like mobile phones, laptops, headphones, and earphones cannot be returned or replaced directly from these [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":1279532,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[21],"tags":[105,394,4803],"class_list":["post-1279526","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-amazon","tag-flipkart","tag-return-policy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Amazon, Flipkart Stops Return &amp; Replacement For Gadgets? 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