{"id":1243583,"date":"2023-03-13T11:23:02","date_gmt":"2023-03-13T05:53:02","guid":{"rendered":"https:\/\/trak.in\/stories\/?p=1243583"},"modified":"2023-03-14T10:34:30","modified_gmt":"2023-03-14T05:04:30","slug":"attention-hdfc-customers-how-to-identify-fake-hdfc-smses-mails-keep-your-money-safe","status":"publish","type":"post","link":"https:\/\/trak.in\/stories\/attention-hdfc-customers-how-to-identify-fake-hdfc-smses-mails-keep-your-money-safe\/","title":{"rendered":"Attention HDFC Customers:  How To Identify Fake HDFC SMSes, Mails &#038; Keep Your Money Safe?"},"content":{"rendered":"\n<p>Lately people have been on the receiving end of seemingly genuine SMSes disguised to be from a legitimate bank.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"465\" src=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2023\/03\/Untitled-design-4-3.png\" alt=\"Attention HDFC Customers:  How To Identify Fake HDFC SMSes, Mails &amp; Keep Your Money Safe?\" class=\"wp-image-1243712\" srcset=\"https:\/\/trak.in\/stories\/wp-content\/uploads\/2023\/03\/Untitled-design-4-3.png 1000w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2023\/03\/Untitled-design-4-3-300x140.png 300w, https:\/\/trak.in\/stories\/wp-content\/uploads\/2023\/03\/Untitled-design-4-3-768x357.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p><strong>Modus operandi<\/strong><\/p>\n\n\n\n<p>The scammer asks the recipient to click on a link and enter their credentials ostensibly to not have their account closed.<\/p>\n\n\n\n<p>For example, in the name of HDFC Bank, scammers have been sending something called a &#8220;phishing bank SMS,&#8221; in which cyber fraudsters scare people by saying that their bank account has been suspended and asking them to update their KYC)= or PAN card by clicking on the link provided.<\/p>\n\n\n\n<p>With this the criminals gain access to the victims account and steal their money.&nbsp;<\/p>\n\n\n\n<p><strong>Official alert<\/strong><\/p>\n\n\n\n<p>In cognizance of this, HDFC Bank has alerted its customers that it sends messages from its official IDs, <strong>hdfcbk <\/strong>and <strong>hdfcbn<\/strong>, with links under <strong>http:\/\/hdfcbk.io<\/strong><\/p>\n\n\n\n<p>&#8220;Remember, the bank will never ask for PAN details, OTP, UPI, VPA \/ MPIN, Customer ID &amp; Password, Card No, ATM PIN &amp; CVV. Please do not share your confidential details with anyone,&#8221; the bank said.<\/p>\n\n\n\n<p>One of the easier ways to identify a scam message is through its language and <a href=\"https:\/\/www.businesstoday.in\/technology\/story\/four-ways-to-identify-a-bank-related-scam-and-stay-safe-372595-2023-03-07\">grammar<\/a>. These fraudulent messages usually have flawed grammar and loose language.<\/p>\n\n\n\n<p>Such messages usually contain a direct threat to either suspend or terminate services.<\/p>\n\n\n\n<p><strong>Look close at the URL<\/strong><\/p>\n\n\n\n<p>Before sharing user id and password, ensure that the URL of the login page starts with \u2018https:\/\/\u2019 and not \u2018https:\/\/ \u2018.<\/p>\n\n\n\n<p>The \u2018s\u2019 denotes \u2018secured\u2019 indicating that the Web page uses encryption.<\/p>\n\n\n\n<p>Always look for the lock <a href=\"https:\/\/www.india.com\/business\/data-of-6-lakh-hdfc-customers-leaked-on-dark-web-heres-what-bank-says-on-data-breach-5932490\/\">symbol <\/a>at the right bottom of the browser along with the Verisign certificate.<\/p>\n\n\n\n<p><strong>Alert the bank of suspicious activity<\/strong><\/p>\n\n\n\n<p>Another protective measure is to check the sender&#8217;s identity before acting on any SMS request, reporting the SMS to the bank manager, and confirming bank alerts with the bank manager.<\/p>\n\n\n\n<p>The public is advised to use two-factor authentication for online banking which means that you have to enter the password and OTP each time you access your account.<\/p>\n\n\n\n<p>The simplest yet the most overlooked rule of thumb- Don&#8217;t click <a href=\"https:\/\/www.outlookindia.com\/business\/more-hdfc-customers-receive-phishing-smses-do-not-click-on-the-link-news-267276\">unidentifiable <\/a>links and delete such messages.<\/p>\n\n\n\n<p><strong>Quick tips<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log out after completion of your online banking session.<\/li>\n\n\n\n<li>Change your internet banking passwords regularly.<\/li>\n\n\n\n<li>Never download and install apps from untrusted sources<\/li>\n\n\n\n<li>Block your card immediately if money is debited without consent<\/li>\n\n\n\n<li>Avoid paying online on random websites<\/li>\n\n\n\n<li>Avoid using unsecured, unknown WiFi networks<\/li>\n\n\n\n<li>Don&#8217;t save banking info on your email, untrusted pc\/mobile browser\/app<\/li>\n\n\n\n<li>If you suspect a breach has been committed, contact your bank immediately<\/li>\n<\/ul>\n\n\n\n<p><strong>How to spot an authentic\/genuine SMS<\/strong><\/p>\n\n\n\n<p>Here&#8217;s what an authentic HDFC Bank SMS looks like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The sender id will have <strong>HDFCBK<\/strong>\/ <strong>HDFCBN <\/strong>in the name.<\/li>\n<\/ul>\n\n\n\n<p>eg. XX- HDFCBK<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Whatever link is in the text will begin with <strong>hdfcbk.io<\/strong><\/li>\n\n\n\n<li>Remember: HDFC Bank will <strong>never <\/strong>ask for sensitive info like OTP, MPIN or password<\/li>\n<\/ul>\n\n\n\n<p><strong>Helpline<\/strong><\/p>\n\n\n\n<p>HDFC Bank customers can contact <strong>1800 202 6161<\/strong>&nbsp;<\/p>\n\n\n\n<p>or&nbsp;<\/p>\n\n\n\n<p><strong>1860 267 6161<\/strong><\/p>\n\n\n\n<p>These are 24\/7 customer care numbers.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lately people have been on the receiving end of seemingly genuine SMSes disguised to be from a legitimate bank. Modus operandi The scammer asks the recipient to click on a link and enter their credentials ostensibly to not have their account closed. For example, in the name of HDFC Bank, scammers have been sending something [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":1243712,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[21],"tags":[1101,575,1100],"class_list":["post-1243583","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-fake-hdfc-sms","tag-hdfc","tag-hdfc-sms"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Attention HDFC Customers: How To Identify Fake HDFC SMSes, Mails &amp; Keep Your Money Safe? - Trak.in - Indian Business of Tech, Mobile &amp; Startups<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trak.in\/stories\/attention-hdfc-customers-how-to-identify-fake-hdfc-smses-mails-keep-your-money-safe\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Attention HDFC Customers: How To Identify Fake HDFC SMSes, Mails &amp; Keep Your Money Safe? - Trak.in - Indian Business of Tech, Mobile &amp; Startups\" \/>\n<meta property=\"og:description\" content=\"Lately people have been on the receiving end of seemingly genuine SMSes disguised to be from a legitimate bank. 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