{"id":1241126,"date":"2022-12-28T09:57:26","date_gmt":"2022-12-28T04:27:26","guid":{"rendered":"https:\/\/trak.in\/stories\/?p=1241126"},"modified":"2022-12-29T17:45:42","modified_gmt":"2022-12-29T12:15:42","slug":"byjus-ordered-to-immedietely-refund-rs-44000-for-harassing-parents-byjus-failed-to-fulfill-money-back-promise","status":"publish","type":"post","link":"https:\/\/trak.in\/stories\/byjus-ordered-to-immedietely-refund-rs-44000-for-harassing-parents-byjus-failed-to-fulfill-money-back-promise\/","title":{"rendered":"Byju’s Ordered To Immediately Refund Rs 44,000 For Harassing Parents: Byju’s Failed To Fulfill Money Back Promise"},"content":{"rendered":"\n

A complaint was registered against the country\u2019s biggest online-education company Byju\u2019s, and the district consumer disputes redressal commission has charged a refund of nearly Rs 45,000 on the company, along with compensation and litigation charges.<\/p>\n\n\n\n

\"Byju's<\/figure>\n\n\n\n

As per reports<\/a>, a resident of Ludiana, Punjab, had filed charges on Byju\u2019s for delaying refunds to a customer.<\/p>\n\n\n\n

Ritu Goel of JJ Enclave, Dugri, Phase-III filed a complaint against Byju\u2019s on December 23, 2019, stating that she had bought an online programme for her daughter on October 6, 2019.<\/p>\n\n\n\n

As per BYJU\u2019s terms, Goel said that the company had assured that if the programme for her daughter Ananya of Class 9 would not be satisfactory, the company will refund the amount if the return is made within 15 days.<\/p>\n\n\n\n

Goel stated that since her daughter did not gain much benefit from the app and the purchased programme, she sent a mail to the company (Byju\u2019s) seeking refund on the 13th day from the purchase. <\/p>\n\n\n\n

She has been seeking a refund of Rs 44,500 from the company, along with an interest and compensation of Rs 50,000 and another litigation expenses of Rs 15,000.<\/p>\n\n\n\n

As per Goel\u2019s complaint, the company kept her in limbo for the refund and finally ended up refusing to refund her the said amount.<\/p>\n\n\n\n

Goel stated in her complaint that the firm\u2019s unfair trade practice has resulted in mental agony and harassment, stated an HT report.<\/p>\n\n\n\n

Further, the ed-tech company has said that it will discontinue the sale of tuition to  families having lower income.<\/p>\n\n\n\n

On Friday, one of Byju’s founding partners, Pravin Prakash attended the closed-door hearing on behalf of CEO Byju Raveendran. It is believed to be the first such notice issued against an edtech company in India over its sales practices, stated Reuters.<\/p>\n\n\n\n

In a statement responding to the NCPCR’s notice, the company highlighted its “robust sales audit process, high student satisfaction rates and large not-for-profit initiative”, added the report.<\/p>\n","protected":false},"excerpt":{"rendered":"

A complaint was registered against the country\u2019s biggest online-education company Byju\u2019s, and the district consumer disputes redressal commission has charged a refund of nearly Rs 45,000 on the company, along with compensation and litigation charges. As per reports, a resident of Ludiana, Punjab, had filed charges on Byju\u2019s for delaying refunds to a customer. Ritu […]<\/p>\n","protected":false},"author":31,"featured_media":1241129,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[21],"tags":[303],"class_list":["post-1241126","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-byjus"],"acf":[],"yoast_head":"\nByju's Ordered To Immediately Refund Rs 44,000 For Harassing Parents: Byju's Failed To Fulfill Money Back Promise - Trak.in - Indian Business of Tech, Mobile & Startups<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trak.in\/stories\/byjus-ordered-to-immedietely-refund-rs-44000-for-harassing-parents-byjus-failed-to-fulfill-money-back-promise\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Byju's Ordered To Immediately Refund Rs 44,000 For Harassing Parents: Byju's Failed To Fulfill Money Back Promise - Trak.in - Indian Business of Tech, Mobile & Startups\" \/>\n<meta property=\"og:description\" content=\"A complaint was registered against the country\u2019s biggest online-education company Byju\u2019s, and the district consumer disputes redressal commission has charged a refund of nearly Rs 45,000 on the company, along with compensation and litigation charges. 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