We are living in the age where gadgets like smartphones and tablets have become integral part of our daily lives. Infact, with some people the dependency on their gadgets is so much that it borderlines on addiction!
Now imagine a case when that favourite gadget of yours suddenly dies or is in-operable for some or the other reason. You are lucky if you are under manufacturers warranty, but what if you are not? Manufacturers warranty is generally not more than 12 months.
Considering the cost of smartphones and gadgets, you surely want your device functioning properly for more time than the length of the warranty.
Yes, you could go for extended warranty from manufacturer itself, but generally that price is too high. And secondly, not all gadget manufacturers offer extended warranty.
Gadget owner also has an option of getting it repaired from outside, but again, the cost of these one time repairs is too high.
Zurepro, a Mumbai based startup by two IITians tackles this exact problem. They have come up with hassle-free online extended warranty solution that many gadget owners may find quite appealing.
Here is how Zurepro works:
ZurePro provides extended warranties and different coverage plans for all kinds of electronics and gadgets. The length of the coverage offered will depend on the condition of the product.
The also have various plans under Zurepro – For consumers looking out for online repairing solution, they also have an Onsite Repair Support section, especially for iPhones, Smartphones and Laptops.
Another good aspect about Zurepro is that there is no limitation for brands; ZurePro has extended warranty claim plans for every brand available in market.
Zurepro claims to have tied up with number of authorized service centers in multiple cities to repair the product. The coverage or the claim can be only filed if the manufacturer’s warranty comes to end.
The entire process of claiming warranty for the gadget is hassle free and fully online. Zurepro’s main focus is to provide 7 day pick-up and drop service at your door step.
Currently, they cover gadgets like smartphones, laptops, cameras and MP3 players. This will soon extend to LCD and LED televisions as well.
Zurepro is currently in pre-launch beta testing phase and they will have official launch around 15th August.
We feel that Zurepro is offering a much needed service by today’s gadget owners. However, a lot will depend on the kind of price tag they put on these extended warranty services. Zurepro’s website also is currently under development and does not give too much information on their pricing structure.
In addition to this, Zurepro also has to make sure that the entire process of buying their warranty services online as well as claims have to be extremely smooth.
There is a need and there is a growing market for it as well. It will all depend on how well Zurepro is able to execute their plans.
Would love to hear reader’s thought on this!