Telecom Secretary

40% Of BSNL's Network Can Go Down As Nokia Threatens To Stop Services: But Why? Nokia has threatened BSNL to pay its dues worth Rs 910 crore immediately to avoid the consequences like pulling out support equipment, job losses in the…

An Ombudsman is an official representative of a company or Govt. Dept., whose sole task is to listen to customer grievances, and resolve them in a timely manner. Other major customer-facing industries always had an Ombudsman, but not…