PayPal India Money transfer Issue resolved, but only partially


Okay, there is a good news and bad news on the Paypal fiasco front – Paypal users in India got following email informing them that Indian Businesses can resume Indian bank withdrawals, who use PayPal to sell their goods or services in the global marketplace.


Now, the problem with this is that there is no word about personal Paypal bank withdrawals – The issue is resolved only for Indian Business Entities using Paypal and not individuals. Individual payments will be suspended until approvals are received.

However, even the business users will have to enter an Export Code when a withdrawal is requested, which indicate that the transactions will be cross-border merchant transactions, and not P2P money transfer.

Mail from Paypal to the users

Dear Paypal User,

We have been diligently working with the RBI and our business partners to resume Indian bank withdrawals for the thousands of Indian businesses who depend on PayPal to sell their goods or services in the global marketplace. Today, we are happy to announce that the RBI has allowed us to continue local bank withdrawals for settlements for exports of goods and services.

We are currently making changes to comply with Indian regulations for settlements for exports of goods and services, and we anticipate that, as of Wednesday, March 3rd, customers will be able to use our bank withdrawal service. As part of the changes, you will be required to fill out a new field entitled ‘Export Code’ when you request a withdrawal. This information is required under the current laws of India in order to identify the nature of cross-border merchant transactions.

On Monday, March 1st, we will be back in touch with specific instructions on how you can move your money into your bank account.

Moving forward, the RBI has told us that PayPal needs specific approvals to allow personal remittances to India, which we currently do not have. Until we get these approvals, personal payments into India will remain suspended.

However, if you are an exporter, you will continue to be able to use the PayPal service for payments of goods and services. In fact, with the changes we are making to our system, PayPal is now set to be a more powerful engine for exporters in India. With purpose codes for export transactions and FIRCs (Foreign Inward Remittance Certificates), you should now be able to get the export related benefits you seek.


Hope, the Paypal individual payment issue also gets resolved fast, as majority of paypal Indian users are not business users !

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  2. Paul says

    RBI cannot control the money laundering done by politicians and the bigshots. But proved they can cut the neck of small free lancers who earn fraction of amount.

    Well done RBI,you proved this is India again!!!

  3. Yash says

    Another blog post by Farhad Irani. I particularly liked this – “With purpose codes for export transactions and FIRCs (Foreign Inward Remittance Certificates), you should now be able to get the export related benefits you seek.”

  4. Yash says

    I was waiting for this. A withdrawal I had requested on 15th hadn’t reached my bank account yet. I had contacted Farhad Irani – regional head of PayPal who had made a post on his blog and got a reply today that all bank withdrawals requested after 8 were either refunded back or in pending status.

    It is good that at least the business payments are allowed now. Its a good move by RBI to make PayPal ask for IEC. That way exporters can actually claim their PayPal income as export revenue.

    1. Arun Prabhudesai says

      But Yash, I dont see a easy solution for personal payment front – I am sure it is going to take anywhere from 4-6 months to get that resolved and many of the Indian Paypal users are individuals..

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