Is iPhone keeping millions of its users hostages and is thriving on Stockholm delusions?
iPhone has achieved a cult status amongst its users. It wouldn’t be hyperbole to call the iPhone enthusiasts as fanatics who would clearly not be amenable to reasons, but are more driven by a passionate engagement with their iPhone mobile experience.
The same is true for iMac fans and apple has made it a profession or two cultivating such fanaticism and loyalty in its users. Much of the loyalty is well deserved due to its innovative UI designs and the unique user experience that its devices provide.
However a question that still remains unanswered is whether the apple products are the best in the breed and provide the latest technological experience to its users or are they just mediocre devices with sub-standard functionality , that is made acceptable because of the good UI.
Strand Consult, which perhaps does not have an unbiased view on the matter, argues that Apple is keeping millions of its iPhone users hostage by providing them a good user experience, but sub-standard functionality. Once hooked, people find it difficult to switch to any other phone and are potentially kept hostage to the Apple evil empire.
Not that the iPhone users are complaining; rather the users rationalize the substandard Apple product by going the self-delusional path of finding merit in the flaws that apple product has. Sounds familiar: its not a bug, its a feature!
They compare this to the famous Stockholm syndrome studied in psychology whereby the hostages become sympathetic to their tormentors and start believing in their tormentors ‘philosophy/worldview and start rationalizing their being taken hostage. Their helplessness is transformed as affections and understanding for the hijackers and anger redirected to the system against which the hijackers are fighting.
This is an interesting analogy. Strand consult give numerous examples of how lack of functionalities in iPhone are construed as design goals by the fanatic iPhone user. To boot:
- You cannot forward a SMS: This is a function that hardly anybody uses and was therefore not included in the first iPhones.
- The phone has a poor camera: The built-in camera is perfectly adequate and the iPhone takes fantastic photos with its camera.
- It is not a real Smartphone, it cannot multitask: The phone has all the necessary functions and the OS is technically superior compared to other Smartphone OSs currently on the mobile market.
- The app store is a closed universe: Apple knows what is best for end users, which is good for the many iPhone users.
- The iPhone does not support memory cards: Iphones already offer the necessary memory people require and end users can choose between two models, one with a little memory and one with a great deal of memory.
- You can not install your own browser: The browser Apple has designed is so superior that you do not need any other browser on your phone.
There are many more such examples and it also has a free report on iPhone that you can get from strand consult. I believe there is some truth to their assertion that iPhone users delude themselves.
But the bigger question is would Android provide a viable alternative and offer the red pill to those living in the deluded matrix world of apple? We all love our purchases and something as costly as the iPhone/Android handset becomes a part of us too and it is natural to identify with it and ignore its shortcomings. Do you own an iPhone and have fell in the same trap? or are you still not convinced and would continue living in the blissful world of the matrix? Do let us know your experience with the iPhone!