The Indian domestic retail story is creating waves all over. especially after the Bharti and Wal-Mart deal recently and lot of other big names mulling a retail foray. In another aspect to this retail boom, India is now slowly becoming a centre of gravity for retail backend IT support for global giants.
US major Target Corporation is betting big on India’s IT prowess as well. It’s software development centre Target Technology Service India (TSI) in Bangalore started last year, is now aggressively expanding its presence. Currently having a few hundred employees, the company is looking to add 1,200 more people by 2007-end in both technology service and business service divisions.
The latest addition to the list is US-based Supervalu’s software development centre. It is looking at having a 300- member team in Bangalore with an investment of $50 million (Rs. 220 crore) over the next five years. This is also the first such centre outside the US for the $44 billion grocery chain.
One of the reasons for many retail giants to move to offshore is also because they are under huge pressure to cut costs and improve productivity through technology. This is largely possible through offshore development centres.