business process outsourcing

Things are not good for BPO industry right now; Philippines, Indonesia and China are now becoming hot favorites for Global MNCs when it comes to outsourcing as labor is cheaper than India. Recently NASSCOM lowered their expectation of…

The opportunity in India’s rural sector is no surprise irrespective of the market segment. The rural sector for a large part remains an untapped territory though the CPG / FMCG and the mobile revolution in rural is happening at a fast pace.…

The business process outsourcing (BPO) market in India is estimated to grow 25% in 2010 and a bit lower at 19% in 2013, according to the Research firm Gartner. The research further provides insight that the domestic BPO services market…